Archive for November, 2009
Upcoming Webinar: Behavioral Advertising
Posted by Rob Fields in Behavioral Advertising, Digital Marketing, Marketing Law on November 20th, 2009
EVERYTHING YOU NEED TO KNOW ABOUT BEHAVIORAL ADVERTISING — DECEMBER 8 @ 2PM EST
This Webinar will address the hottest issues and latest developments that have altered the legal landscape and best practices for online behavioral advertising including:
- FTC Online Behavioral Advertising Principles
- Industry self-regulatory guidelines
- Developments in federal / state legislation
- Best practices for notice and choice for consumers
- Privacy issues and concerns
- Recent enforcement actions, and
- The challenges facing businesses using behavioral models today
Presenters


Richard Eisert, Esq. (left) and Gary Kibel, Esq. are partners in the Advertising, Marketing and Promotions Practice Group of Davis & Gilbert LLP. Richard’s practice includes advising on specific legal/regulatory issues that affect e-commerce, including online data collection, privacy and limitations on behavioral advertising. Gary regularly counsels clients regarding complex technology and intellectual property issues such as software and content licensing, wireless services and entertainment, interactive advertising, search marketing, enterprise technology implementations, behavioral advertising, privacy, data security, internal information management controls, copyrights, trademarks and laws affecting the Internet.
This PMA Webinar is FREE for PMA members. For non-members, the cost is $75.
PMA Digital Summit: Colgate-Palmolive, Food Lion, Pepsi join lineup!
Posted by Rob Fields in Digital Marketing, PMA Events on November 20th, 2009

Even more reasons to join us on December 3:
- Colgate-Palmolive’s Brian Keough, the brand manager for Men’s Speed Stick, joins the mobile panel to discuss C-P’s mobile initiatives
- Grocery retailer Food Lion’s David Palmer (Jack Bauer was unavailable!), Director of Loyalty Marketing, will show you the digital engine that drives Food Lion’s loyalty and sales successes.
- Pepsi’s Lawrence DiCapua joins Forrester’s Dave Frankland and Targetbase’s Mark Wright for a session on how to get the most out of your CRM efforts
Check out the full agenda and register here. See you at the Google offices on December 3!
An interview with Clara Shih
Posted by Rob Fields in Digital Marketing, PMA Events, Social Media on November 17th, 2009

As you’re aware, Clara Shih is the author of The Facebook Era and our opening keynote speaker at the upcoming PMA Digital Marketing Summit.
In this short, six-minute interview, Clara touches on three (3) areas:
- What is it that marketers are finally getting about social media and where she still sees opportunities.
- A couple of brands who are doing social media well.
- Her suggestions on how brands should be thinking about the ROI of social media.
Of course, she’ll be expanding on each of these areas–especially on #3–and more at the Summit. So mark your calendars, click here to see the agenda and then register!
E-Mail Campaign Results in Deceptive Trade Practices Allegations and $750,000 Settlement
Posted by Liisa Thomas in Email marketing, Marketing Law on November 17th, 2009
This summer, you, like me, might have received an email from one of your friends indicating that he or she “sent you private photos on Tagged :).” Although the message was sent from the email address tagged@taggedmail.com, the alias that appeared in most people’s inboxes was the name of the friend. Additionally, if you hit reply (like I did), the reply went to your friend, not to Tagged.com. The messages we all received (and apparently, in addition to me, there were 20 million others who also received these messages) asked us if we wanted to see our friends’ photos. We had the option of selecting “yes” or “no,” and were told “click yes if you want to see [friend's] photos, otherwise click No. But you have to click! . . . Please respond or [friend] may think you said no :(.” Both the New York and Texas state attorneys general took exception to these messages, alleging not that they violated email-specific laws like the CAN-SPAM Act, but instead that they violated state deceptive trade practices laws. According to the “Assurance of Discontinuance” negotiated between the New York state attorney general and Tagged.com, after this first batch of deceptive messages was sent, additional, slightly modified (yet still deceptive) messages were sent, as well as frequent reminders if the recipients failed to reply. In addition, according to the Assurance, visitors to the Tagged.com site did not intend to authorize Tagged.com to send messages on their behalf, regardless of their content.
Tagged.com settled with both states and agreed to pay a collective amount of $750,000 ($500,000 to New York and $250,000 to Texas). It also agreed to modify its email practices, first by clearly disclosing that it intends to access an individual’s third-party email address book (such as contacts that the person might have in programs like Gmail or Microsoft Outlook) before doing so. It also promised Texas that it would obtain express, verifiable consent before sending messages to individuals in users’ address books, if those messages were to be marked as coming from the user (like the one that I received this summer). To New York, Tagged.com promised that it would give the user a conspicuous way to decline having such messages sent before they went out. The settlement with Tagged.com serves as a reminder that companies that engage in sending email messages, especially when sending messages on behalf of users, not only need to worry about the restrictions of CAN-SPAM, but also need to keep in mind deceptive trade practices issues as well.
These materials have been prepared by Winston & Strawn for informational purposes only. These materials do not constitute legal advice and cannot be relied upon by any taxpayer for the purpose of avoiding penalties imposed under the Internal Revenue Code.
Facebook Issues New Policy Regarding Conducting Sweepstakes and Contests on Website
Posted by Monique Bhargava in Marketing Law, contests on November 9th, 2009
Facebook recently released a revised policy for administering sweepstakes and contests through Facebook. The new policy sets different rules for publicizing contests and sweepstakes on Facebook pages than administering such promotions. Promotions which are administered on a website separate from Facebook (e.g., on the company’s main website) can be advertised on a company’s Facebook page without the need to obtain written consent from Facebook. However, promotions can only be administered through a company’s Facebook page if the company: (1) obtains Facebook’s prior written consent and (2) if the promotion is administered through a platform application.
The new policy prohibits promotions which use “native” Facebook functionality to collect entries. For example, sweepstakes which allow consumers to enter by becoming a “fan” of a company on Facebook are prohibited. Similarly, a contest whereby entrants post a photo on the company’s Facebook page wall would also be prohibited since it uses the Facebook wall function.
If a promotion is administered through a company’s Facebook page, entries may only be collected through a platform application. Thus, a photo contest which allows users to upload photos through a platform application on Facebook is permissible (provided the company secures Facebook’s prior written consent).
Facebook’s policy also prohibits companies from contacting Facebook members for winner notification purposes through Facebook messages, chat or posts on user profiles. Companies may use contact information collected through platform applications to notify winners.
Finally, Facebook has stated that companies are not allowed to post their own terms and conditions applicable to pages, however they may link to a policy which outlines what user actions are permissible with respect to a company’s Facebook page. Such policies may not reserve rights to use a consumer’s posted content or threaten legal action against a user for failure to comply.
TIP: If you are considering administering a promotion through your Facebook page in which you will allow users to enter through the Facebook website itself and not by going to a separate website, you will need to use a platform application to collect user entries and contact information and must contact Facebook to obtain prior written permission. If you plan on using content from users for advertising purposes, only do so if the content was collected through a platform application and you clearly disclose to users that their content may be used for such purposes.
These materials have been prepared by Winston & Strawn for informational purposes only. These materials do not constitute legal advice and cannot be relied upon by any taxpayer for the purpose of avoiding penalties imposed under the Internal Revenue Code.
Year in Review 2009 by Ed Kabak from the PMA Law Conference
Posted by ekabak in Uncategorized on November 9th, 2009
The Year in Review 2009
By E.M. Kabak
It was the year of foreclosures the stimulus bill
The year that TARP had a giant refill
The year of job losses clean out your credenza
And open the door and In Flew Enza
The year of Chinese and Russian new ties
When Obama awakened with the Nobel Peace Prize
While half the world was chasing a grogger
The FTC began chasing bloggers
Was that blogger paid for a favorable review
Of that horrible film of alien swine flu?
While we who worry re weight loss advertising
Though it isn’t typical saw our pounds downsizing
Some one in this biz must still play the fool
Those paying large fines for the telemarketing sales rule
How can I say this or make it more plain
Something is wrong in the woods of Maine
They’re much too busy catching animals with claws
While passing unconstitutional laws
Must marketers to minors get parental consent
What kind of message to the economy’s thus sent?
Even trapped muskrats let out a squeal
Please let me go and that law be repealed
With PMA’s help,the tide was turned
Industry’s concerns were no longer spurned
For on reflection the Court doth see
The law was invalid- so agreed the AG
The California laws for continuity accruals
Require clear consent for auto renewals
Is this another legislative trend
That we are seeing around the bend
But no dm should have to repent
If they’ve secured advance marketing consent
When the economy’s tight what’s that saber rattle
Our most prestigious brands in full battle
More comparative ad claims and more legal fees
For cases in court and with NAD
But it’s always this way when the e-con-o-my
Contracts and litigators once caged are set free
They get their jollies and find relief
Only when filing a 50 page brief
Now the FTC seeks new interdictions
From an expansion of its jurisdiction
Looking for more rulemaking authority
And Sec 5 civ penalties under law mais oui
Doth the FCC seek more jurisdiction over cable and the internet
Product placements and children’s marketing NOI place your bet!
We live in an age of increased regulation
Which may cause some here a regurgitation
Among those who prefer less checking ad clearance
And surely less government interference
To those we say get used to the flak
The pendulum swings forth and the pendulum swings back
Did gift card marketers realize their fears
The Credit Card Act says in less than 5 years
A general pre-paid card may not expire
At least ‘til the next election sang the choir
But on this subject there’s some good cheer
Reynolds v Phillip Morris the case of the year
Where on pack proofs of purchase for Marboro Miles
Are not gift certificates so the industry smiles
But loyalty points which to no one’s ire
Eventually and by their terms shall expire
For environmental claims what now defines green
The FTC report is soon to be seen
While targeted advertising no longer waits
For industry self reg- this year bore its dates
For sweepstakes and contests and games of skill
The Commonwealth of Puerto Rico withdrew its (bitter) pill
And balancing risk against participation
Now makes it easier to include in the nation
Of those who are eligible for sweepstakes entry
all people and groupings it’s that elementary
While all these changes were simmering and brewing
the legal industry itself was stewing
the new class of hires was surely preferred
but its entry date ahem ahem now must be deferred
The dollar is dropping but exports are rising
The US economy is slowly reviving
So let’s not complain let there be no whining
In every cloud there’s a platinum lining
Promotion now with its metrics and meters
grows steadily while the rest of the world teeters
An industry which does not need cooption
And does not require a public option
It’s not deceptive surely not unfair
To say that promotions will always be there
Along with our bar creative and clever
As tough as nails and feisty forever
This claim for sure needs no substantiation
It all goes back to the time of creation
For what’s the big bang but an act of commotion
For the birth of the earth – a celestial promotion!





